CASE STUDY

CITY Furniture: Improving
on a Proven Moneymaker

CASE STUDY

CITY Furniture: Improving on a
Proven Moneymaker

Blue couch and other furniture in a showroom setting

+200%

AVERAGE ORDER VALUE

$1.2m

FIRST-MONTH REVENUE

+200%

AVERAGE ORDER VALUE

$1.2m

FIRST-MONTH REVENUE

Learning to serve the customer on their terms takes guts, but pays off big.

Andy Hill

CHIEF REVENUE OFFICER

Situation

CITY Furniture had transformed their eCommerce and was now seeking opportunities to leverage their new digital mindset to drive growth through improved customer experiences.

Person using a tablet to position a couch in augmented reality

Situation

CITY Furniture had transformed their eCommerce and was now seeking opportunities to leverage their new digital mindset to drive growth through improved customer experiences.

Learning to serve the customer on their terms takes guts, but pays off big.

Andy Hill

CHIEF REVENUE OFFICER

Woman adjusting new artwork on the wall in a new home

Solution

A meticulous discovery process led us to make their already profitable design service offering both virtual and free.

Need a similar solution?

Solution

A meticulous discovery process led us to make their already profitable design service offering both virtual and free.

Need a similar solution?

REACH OUT

BEFORE

AFTER

Results

Iterative development allowed us to launch quickly and also refine the virtual service before implementing at scale. Going virtual led to a 200% increase in average order value, $1.2M in revenue during the first month of Covid while other competitors shuttered, and a slew of new leads to nurture.

Want similar results?

LET'S TALK

African father and son playing on a couch in a modern new home

Results

Want similar results?

The Climb Continues

The solutions of today might not be enough to solve the challenges of tomorrow. This is why, at PeakActivity, we don’t approach any client engagement with a “one-and-done” attitude. The way we see it, on the journey towards digital acceleration, there is always more progress to make and more mountains to climb.

DIGITAL MARKETING

Top 10 Photos of Developers Staring At Screens

DIGITAL STRATEGY

5 Ways Retailers Can Make Influencer Marketing More Influential

ECOMMERCE

How Many Emails is Too Many?

Speak With an Expert

Interested in joining our team?

CASE STUDY

CITY Furniture: Improving
on a Proven Moneymaker

CASE STUDY

CITY Furniture: Improving on a
Proven Moneymaker

+200%

$1.2m

+200%

$1.2m

Learning to serve the customer on their terms takes guts, but pays off big.

Situation

Situation

Learning to serve the customer on their terms takes guts, but pays off big.

Solution

Solution

Results

Results

The Climb Continues

Top 10 Photos of Developers Staring At Screens

5 Ways Retailers Can Make Influencer Marketing More Influential

How Many Emails is Too Many?

Speak With an Expert

Let's Move Mountains.
Together.

Dream. Deliver. Elevate.

CASE STUDY

CITY Furniture: Improving on a Proven Moneymaker

CASE STUDY

CITY Furniture: Improving on a Proven Moneymaker

+200%

$1.2m

+200%

$1.2m

Learning to serve the customer on their terms takes guts, but pays off big.

Situation

Situation

Learning to serve the customer on their terms takes guts, but pays off big.

Solution

Solution

Results

Results

The Climb Continues

Top 10 Photos of Developers Staring At Screens

5 Ways Retailers Can Make Influencer Marketing More Influential

How Many Emails is Too Many?

Speak With an Expert

Let's Move Mountains. Together.

Dream. Deliver. Elevate.

CITY Furniture: Improving
on a Proven Moneymaker

CITY Furniture: Improving on a
Proven Moneymaker

Let's Move Mountains.
Together.